Free Swatch Service

If you have additional questions not answered here, please contact us at 800-826-8021 (Monday-Friday 8:00 AM to 6:00 PM Eastern Time) or via our contact form.

In Canada, please contact us at 800-850-4555 Ontario, Maritimes & Western Provinces / 800-363-8870 - Quebec.

Quantity Limitations

Levolor has a limit of 10 swatches per order.

Shipping & Delivery

Free swatch orders are delivered to your mailbox in 3-10 days. Swatches are shipped via standard US Postal Service and originate from Douglas, Arizona. Delivery time will vary based on your location in the United states.

Tracking Your Shipment

While free swatch orders are shipped via standard US Postal Service mail, the actual shipment cannot be tracked. You can however track the status of when your order is fulfilled by our facility via the order tracking page. Our website will also send you an automated e-mail notification when your free swatch order has been dropped in the mail.

Shipping Restrictions

The Levolor Online Store sells and ships products only within the fifty states of the United States of America. No shipments can be made to APO or FPO addresses, United States territories/possessions, or addresses outside the United States.

Online Product Color Accuracy

Important information about computer monitors
We make every effort to show accurate colors on our website but due to variations in computer monitors, we cannot guarantee the accuracy of colors presented on-screen with actual products. Calibrated monitors won't always accurately represent the product color of a blind or shade. Please order free swatches to ensure color accuracy.

Important information about back lighting
Colors shown on our website may or may not be backlit. When a blind or shade is hung in your window, sunlight will backlight translucent fabrics. Backlighting can highlight fabric textures and patterns and make a fabric appear "softer." Blockout fabrics are not affected by backlighting. You can examine the effect of backlighting by ordering free swatches and holding them up to your windows.

How to Order Free Swatches

Please visit Free Swatches for a list of products that free swatches can be ordered for.


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If you require immediate assistance or product support,
please contact our customer service department.